Policy Statement

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If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy:

You have 24 hours to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

If you have any questions on how to return your item to us please contact us.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuers’ policies.
You will be responsible for paying for your own shipping costs for the returning item. Shipping costs are non- refundable.

Installation Notes:

When installing a banner between two poles, your goal is to even out the amount of stress on each of the grommet holes. If there is nothing to tie to other than the corners we recommend weaving the rope through the grommet holes from left to right and then tying the banner. The use of bungee cords or bungee line is preferred. Simply tying the banner from the 4 corners is not recommended and will void all warranties.
Banners are not designed to withstand high winds and should be taken down during high winds or storms. If you choose to leave your banner up during high winds you take a great chance of tearing or damaging the banner. You can cut wind slits in the banner (like a smiley face) appx 2” to 4 “ in diameter about 12 “ apart to help allow some air through the banner. Note: Cutting wind slits will also void any warranties.

If the banner is to be installed against a wall, it is very important to use every grommet hole during the installation. The type of wall will determine the style of anchor used. We recommend using a large fender washer with your choice of screw or anchor for added strength. Again banners can be destroyed by high winds if the wind gets behind the banner while hanging on a wall. cannot accept any responsibility for damage to banners due to improper installation or acts of nature. DOES NOT recommend hanging any banner across a street or thoroughfare.

Additional Note: is not responsible for special or consequential damages. Your sole remedy in the event of a delayed order is the rebate of any shipping charges. In any event, and without limitation, we shall never be liable to you for an amount greater than the amount you paid us for a particular order.

“Order Today, Ships Tomorrow” Fine Print

Next day order processing is limited for many products by the quantity ordered. During ordering and checkout, you will be provided an estimated processing time. Please carefully note the estimated delivery day when ordering. If you need something more quickly, please call customer service and we will do everything possible to get your order to you when you need it. We LOVE making clients happy!

“Free Shipping” Fine Print

Free shipping is currently limited to Standard Shipping with a minimum purchase of $100.00, only for orders shipping to the contiguous United States. Orders to other countries, Alaska, and Hawaii and not covered by this offer. Sorry!

They have always gone above and beyond on the products they have produced for us. We are so happy with the results that we have referred their services to other sculptors around the US!

Lianna Rimer
Ice Pros

I have had take care of all of our signage needs since 2009. Anyone who has been to Clear Sunset Car Wash knows that we have an abundance of signs...

Tony Milen, President
Clear Sunset Car Wash & Detail Center

Great firm we have worked with for years! They have friendly staff, prompt, and professional results.

Kent Ellermets

Additional Information